We deploy AI teammates across your front office, so every patient gets answered, booked, and followed up, without burning out your staff. Built quickly, and governed and human-reviewed for as long as it runs.
The numbers are well-documented across dental practices and other cash-pay clinics. Most owners can name the problem. Almost none have an always-on system that actually closes the gap.
of patients call a competitor when their first call goes unanswered
Dental Economics
average web lead response time across healthcare practices
InfluxMD lead response data
of presented treatment plans the average practice accepts, leaving more than half of recommended care unscheduled
Henry Schein One · 2026 Catalyst Index
annual front-desk turnover, costing roughly $8K–$20K per departure
Dental Economics · AADOM
Each worker has a defined role, defined boundaries, and a single number it's accountable for, same as a human hire, without the turnover.
Answers every call 24/7, books into your scheduling system, with direct PMS integration where supported, and handles overflow during peak hours and lunch.
Confirms, reschedules, and fills cancellations from the waitlist with multi-touch SMS and voice.
Follows up on every presented treatment plan with structured sequences, and surfaces approved payment options where the practice has them enabled.
Works overdue patients from your schedule daily and re-engages them across voice and SMS, with HIPAA-aligned logging.
Phased go-live: your receptionist agent goes live first, then the rest of the front office follows. We map the full timeline to your call volume and coverage needs on the call, so you are never waiting on a multi-month rollout to see value.
PMS audit, call volume baseline, role mapping, and compliance setup, including signing a BAA in the US as part of onboarding. We document the Behavioral Boundaries, exactly how the AI is allowed to act on your behalf, and you sign off before we build.
AI voice, SMS, and chat agents wired into your scheduling system, direct PMS API where supported, a synced overlay calendar with instant staff notification where it is not. Dry-run on shadow traffic, then phased go-live: after-hours first, then full coverage. Your team is trained on escalation paths.
Governance review each covered period against the boundaries we set at onboarding, continuous performance monitoring, and ongoing prompt and flow tuning as your PMS, scripts, and patient mix evolve.
Every engagement is a one-time onboarding build plus ongoing Supervised AI that runs your front office daily, wrapped in a named, accountable governance layer that keeps it inside its designed behavioral boundaries. Scope and timelines are fixed. Pricing is mapped on the discovery call to your actual call volume and role footprint.
For solo to 2-provider cash-pay clinics feeling the after-hours and no-show pain.
For 3–8 provider clinics ready to scale revenue without adding admin headcount.
For multi-location groups, DSOs, and HNW clinic portfolios.
Some problems do not fit a package. We also build custom services, and patient financing setup is available as an optional add-on outside the tiers. Talk to us.
Most agencies hand you a voice agent and a dashboard. We hand you a signed Behavioral Boundaries Document at onboarding and a signed governance review for each period you are covered, that define exactly how the AI is allowed to behave and prove it stayed inside those lines. Governance you can hold in your hand, not a claim you have to trust.
Signed by both parties at onboarding. It defines exactly what the AI is designed to do, what it is prohibited from doing, the clinical and data lines it can never cross, who holds the authority to pause it, and the baseline targets every later review is measured against.
A named person on our side reviews the system against the boundaries set at onboarding and signs off on how it behaved, for as long as you are covered. It logs any drift, any time we exercised authority to pause or change an agent, the period's numbers against target, and closes with a single status: green, amber, or red. When coverage ends, the AI stops and the oversight is withdrawn cleanly.
Every agency will build you a voice agent. Almost none will stay accountable for how it behaves once it is live. That gap, between deploying AI and governing it, is the whole product.
We sell the worker and the watcher together, and we lead with the watcher, because the oversight is the part nobody else signs their name to.
We work with high-margin, cash-pay healthcare practices, starting with dental, where every missed call, slow follow-up, or unaccepted treatment plan costs hundreds to thousands in real revenue.
And multi-location groups across cash-pay healthcare. If every missed call costs you real revenue, talk to us.
We're tool-agnostic. We pick what's proven for your PMS, your region, and your patient population, then own the integration so you don't have to.
A straight look at where patients are slipping through, which one an AI teammate should pick up first, and how the human-reviewed governance layer keeps it accountable. Bring your real numbers if you have them. No take-home document, no pitch, no pressure.
Book your free discovery callNo pitch. No pressure. Bring your real numbers if you have them.
